(4.0 / 5)2550+ Ratings

Swap Reviews

Are you looking for ways to save money when shopping at Swap. Our Swap coupon codes can help you do just that! Over 2550 customers have already used our coupons to save an average of $54 with Swap discount codes. There are currently 19 coupons available, so now is the perfect time to join in on the savings.

Get Coupons

Overall Rating

4.0

4 Reviews

533%
467%
30%
20%
10%

About Swap

Swap.com caters to a diverse range of items beyond just clothing, including books, toys, household goods, and electronics. This platform is ideal for those looking to declutter their homes and find new treasures in the process. It serves as a marketplace for pre-owned items, providing a space for users to discover unique finds and exchange various household items. The service facilitates the trading, bartering, and swapping of goods, making it a versatile option for those seeking to trade items rather than purchasing new ones.

Swap Pros & Cons

Pros of Swap.com:

Affordable Prices: Offers discounts of up to 90% off average retail prices, making it a budget-friendly option for secondhand items.
Convenient Shopping: Allows customers to shop from home, eliminating the need to physically visit thrift stores.
Environmental Sustainability: Diverts millions of items from landfills, contributing to environmental sustainability.
Hassle-Free Returns: Provides a seamless return experience, making online thrift shopping more accessible.
Detailed Item Photos: Includes photos of actual items, allowing customers to visually inspect the products before purchase.
Good Condition Items: Often finds items in better condition than expected, with clear condition statements for each item.

Cons of Swap.com:

Lack of Detailed Item Descriptions: The company's website lacks detailed item descriptions, leaving customers in the dark about measurements and missing back-of-item pictures.
Customer Service Issues: Customer service is often unhelpful, and responses can be dismissive, especially regarding issues like incorrect items or cancellations.
Inaccurate Color Representations: Product images may have inaccurate color representations, which can lead to buyer's remorse.
Frequent Cancellations: Orders are frequently cancelled, and receiving incorrect items is a common issue.
Stringent Item Acceptance Criteria: Sellers face stringent item acceptance criteria, which can lead to penalties for items that do not meet the criteria.
Long Processing Times: The average processing time between sending items and receiving the first online sale can be quite long (30-60 days).
Low Payout for Small Ticket Items: Sellers receive a low payout for small ticket items, with a 20% commission for items priced below $10.
Limited Control Over Pricing: Sellers cannot set their own prices, as the company takes over the pricing function.

Swap Coupon & Discount Codes

40% Off all Woman's Items orders for First Customers Only

Verified 6 days ago1140 Uses

40% OFF

Up to 90% off retail + Free shipping

Verified 8 days ago720 Uses

90% OFF

Limited Time Offer! Free Standard Shipping Sitewide, No minimum purchase required

Verified 3 days ago1620 Uses

SaleOFF

Swap Customer Reviews (4)

0/5

Aaron Burke

Verified Buyer

Feb 11, 2023

Tristan Jepsen

Verified Buyer

Feb 9, 2023

Gabriele Scherer

Verified Buyer

Feb 9, 2023

Ines Friedmann

Verified Buyer

Feb 7, 2023

Swap Customer’s Q&A

No question yet

Swap Features and Benefits

Key Features and Benefits of Swap.com:

Wide Selection: Offers a vast array of secondhand items, including clothing, toys, and home goods.
Affordable Prices: Provides budget-friendly options for shoppers looking for deals.
Sustainability: Promotes eco-friendly shopping by encouraging the reuse of items.
User-Friendly Interface: Easy-to-navigate website and app for a seamless shopping experience.
Quality Control: Items are inspected for quality before being listed for sale.
Convenient Selling Process: Allows users to sell their items easily through the platform.
Customer Support: Provides assistance to users for any issues or inquiries.
Secure Transactions: Ensures safe and secure payment processing.
Return Policy: Offers a return policy for customer satisfaction.
Promotions and Discounts: Regularly provides promotions and discounts to enhance the shopping experience.

These features and benefits make Swap.com a popular choice for secondhand shopping and selling.

Swap Pricing

Swap.com Pricing:

Shipping Fee: If you don't have a code for free shipping, you will have to pay a small fee to send in your items, which is about $9 for a large box.
Selling Fee: Swap.com charges a fee when your items sell, but the exact amount is not specified in the sources. However, it is mentioned that sellers take home a "whopping" 20% of the sale for items priced $10 or less.
Pricing Model: Sellers cannot price their own items. Swap.com takes over the pricing function as part of their "full service" experience.
SureSell Guarantee: If items don't sell, Swap.com offers a "SureSell" guarantee, which means they will buy the item from you at a discounted rate, up to 30% of the item's average new retail value.

Swap FAQs

How To Open A Swap Account?

Opening an account on Swap.com involves the following steps:

Visit the Swap.com website and click on the "Sign Up" or "Create Account" button.
Enter personal information, including name, email address, and password.
Verify email address by clicking on the verification link sent to the provided email.
Complete profile by adding additional details such as shipping address and payment information.
Start shopping or selling by browsing the available items or listing items for sale.

If any step is unclear or additional information is needed, refer to the Swap.com support page for assistance.

Swap Alternatives

Top 10 Swap.com Alternatives:

Poshmark: Online marketplace for buying and selling new or used clothing, shoes, and accessories.
ThredUp: Online consignment and thrift store for secondhand clothes.
eBay: Global online marketplace for a wide variety of goods, including clothing, electronics, and collectibles.
Etsy: Marketplace for handmade, vintage, and unique items.
Depop: Social shopping app for buying and selling fashion items.
Mercari: Marketplace for buying and selling a wide range of items, including clothing and electronics.
Tradesy: Marketplace for buying and selling luxury fashion items.
The RealReal: Online and brick-and-mortar marketplace for authenticated luxury consignment.
Vinted: Platform for buying, selling, and swapping secondhand fashion items.
Grailed: Marketplace for buying and selling men's fashion and streetwear.

These alternatives offer various features and benefits, catering to different needs and preferences in the resale and consignment market.

About Swap.com Popular Products and Services?

Swap.com is known for a wide range of popular brands and trendy, casual wear. Customers can find items from Abercrombie & Fitch, Adidas, and Aerie, among others. The platform offers a variety of products including athletic apparel, casual shoes, and luxury casual wear. Brands like Allbirds and American Eagle feature prominently, offering everything from running shoes to jeans and t-shirts. High-end options are available from Ann Taylor and Banana Republic, while Billabong and Birkenstock cater to those looking for casual apparel and luxury casual shoes. For those interested in modern casual wear, Calvin Klein and Champion are some of the choices, with Chico's providing sophisticated options for women. The service is a go-to for those looking to swap or purchase second-hand clothing and accessories, with a focus on sustainability and affordability.

Swap.com Return Policy?

For Swap.com, the return policy is straightforward: customers receive the full amount paid, excluding shipping, as store credit if items do not fit or they change their mind. It's important to note that refunds are issued as store credits regardless of the original payment method. As for the shipping policy, details were not found in the provided information, hence cannot be elaborated upon. Customers seeking further assistance are encouraged to reach out directly to Swap.com's customer support for the most accurate and up-to-date information regarding their policies.

What is Swap.com?

Swap.com is an online thrift and consignment store offering pre-owned baby, kid's, maternity, men's and women's apparel and accessories. The company operates out of the Chicago suburb of Downers Grove, Illinois, with a fulfillment center based in Rocky Mount, North Carolina. Sellers price their own items and Swap.com handles the fulfillment and returns process for items sold. The service began in late 2012 when Netcycler Inc. acquired Swaptree and has since grown to become the largest online consignment retailer with more than 2,000,000 items available for purchase. The platform is known for its wide selection of quality second-hand clothing and accessories, catering to the whole family.

How does Swap.com work?

Swap.com operates as an online consignment and thrift store where individuals can buy and sell high-quality, second-hand clothing and accessories. Sellers list items they wish to sell, setting their own prices, and when an item sells, Swap.com takes care of the shipping and handling. Buyers can browse through a vast selection of over 20,000 brands and 25,000 new items added daily. The platform emphasizes discovery, encouraging shoppers to find unique items every day. It also promotes re-use and thriftiness, providing a cost-effective alternative to buying new, while helping to keep items out of landfills by giving them a new life.